Five Tell-Tale Signs of a Neglected Website

Five Tell-Tale Signs of a Neglected Website

If you’re like most business owners in the digital age, then you probably measure you’re website’s effectiveness by the number of customers that it delivers to your doorstep.  The more daily foot traffic that mentions seeing you online, the more time you invest on creating a great web-based user experience.  And that’s great IF your website is creating fresh leads on a regular basis.

On the other hand, the #1 reason why business owners neglect their online presence is because they are not receiving an influx of customers from it, and then they illogically assume that it is because people are not looking online for that type of product/service.  We all know that’s inaccurate though since people use their smartphones for everything these days.  Just look around you…people are likely visiting your competitor’s websites while they’re inside your store shopping.

If you’re not sure if you’re one of our local Spartanburg faithful that’s neglecting their website presence, then here are five things you should be doing routinely-

Posting Fresh Content

Every time you post new content to your website, it’s like sending a distress beacon to Google that says, “Hey, look at me…I care about my customers.”  And in turn, the search engines will begin to visit your website more often to ensure that your readers can always access the most recent content from the search engines.  The beautiful thing is that fresh content doesn’t have to be elaborate articles either- it can be new product descriptions or new services/items, video and photographs, or even updates to existing pages.

Changing Your Homepage

Likewise, changing up your homepage even a little bit can have profound effects on your customers.  That’s why all the big businesses switch up their homepage graphics frequently; it keeps the site feeling new and fresh without changing the actual navigation.  So even if it’s just adding some new photos to your slider or adding a few banners, these changes really do matter in the grand scheme of things.

Social Media Updates

Whenever a consumer visits you on social media, the very first thing they do is look at the last thing posted by your company.  And if the date is several months old, then that tells them that you’re not very interested in communicating with them.  The crazy part is that you can post anything on social media to keep those engagement levels high- it can be anything from store branding to photographs to news content and local information.

Using Outdated Contact Forms

If a customer has to look at your website for more than three seconds to find your email address, phone number, store location or hours of operation, then you are seriously neglecting your website.  In fact, this is the number one reason why consumers leave a website shortly after visiting it for the first time; they simply do not have the patience to hunt down information that you should display on every page.  So if you’re guilty of this, fix it immediately.

Offering Very Little Core Content

Likewise, there is absolutely no excuse for not having great descriptions of what your business does, what products/services are available and why consumers should trust in you.  This is the core of any great website, yet all of us come across horrible domains every single day that can’t answer even basic questions.  Since this type of content also highly influences how well your website ranks, it is absolutely critical for your long term success.

Learn to Write Amazing SEO Content

Learn to Write Amazing SEO Content

When it comes to writing SEO content for the search engines, Google and the other search providers have spoken loud and clear on the subject for over a decade now.  Forget about the keywords.  Stop aiming for certain word counts.  Just deliver high-quality content and you will be rewarded with better rankings.

So that brings us to the big question- what is high quality content in the eyes of the search engines?

Learn to Quickly Grab People’s Attention

If you follow by blog regularly, then you know that I was on vacation in Panama City Beach last week.  On our last night there, I was sitting on a beach chair just a few feet from the Gulf of Mexico, watching the tide roll in and thinking how much the eight hour drive home was going to stink the following morning.  But then out of nowhere, I hear this blood-curdling scream coming from the upper floors of the resort, and I think I was on my feet and sprinting across the deep sand before my mind even processed what was happening.

Did that grab your attention and make you want to know what happened?

Of course it did; that’s what great content does for our readers.  Blogging and SEO content are not about the words on the page at all or the lesson you’re trying to teach; it’s about giving your readers something to cling onto and enjoy.  That’s why I start almost every single one of my blog posts with a personal story- that lets you get to know me a little bit and understand how I see the world around me.

So I suppose you want to know what happened at the beach the other night- don’t worry, I wasn’t going to leave you hanging.  A guy jumped off of the top floor of the resort I was staying at and literally nose-dived straight towards the beach beneath him.  And all I can think of is that he’s definitely dead (or about to be), but maybe I can run fast enough to catch him if I ran harder than I ever had before in my entire life.

But then the craziest thing happened.  A small hang gliding parachute opened up and this lunatic glided down to the sand and landed about 30 yards away.  It turned out that he was a base jumper and did stuff like that almost every night the winds were minimal, and a group of us stood around him like we were talking to Steven Tyler or Dwayne Johnson.  I must have told the guy a half-dozen times that he was certifiably crazy, and he just smiled as he packed up his chute and asked all of us to watch out for security guards.

Make your Web Content Authoritative

In case you haven’t heard yet, Google launched another core algorithm update on June 17th that appears to highly favor news sites that frequently post fresh content on trending topics.  And since a lot of my readers tend to come here to learn about the latest happenings with the search engines, I didn’t write an entire blog post about it because I couldn’t say anything that is not already posted on other websites.

Why does that matter?

Think about it for a moment.  Let’s say you do a search for “How to Base Jump from the Top of a Hotel?”  You’ll see a few awesome videos there and then several news reports that discuss people cheating death, but there’s nothing anywhere to be found about how these world-class thrill junkies actually prepare for base jumping or manage to walk away unscathed.  And the reason why is simple- it’s against the law, so the people doing this on a regular basis are not about to talk about it online.

Here’s one of a group base-jumping off the Freedom Tower in New York City-

So as we work our way through the search results, every article is exactly the same-

  • It opens with the core facts/details
  • It shows a few photos or video
  • It mentions that these people are insane
  • It says that this is a highly illegal activity

What you don’t see, however, is an answer to our questions- how do these guys do it?  How often do they jump?  What goes into the planning for such an incredible act?  And to be a true authority, these types of questions have to be answered for your readers.  If you’re only willing to give enough time to deliver what everybody else out there is writing though, then you get a search result like the one above- lots of content but nothing that really stands out to the search engines.

That means the site with the #1 ranking today for that search could be at #37 tomorrow, while someone unranked could jump to #3.  It’s a pure guessing game when there’s no authoritive content to seize the top spot.  So when you write for your audience, always make sure that you’re giving them more than the average blogger out there.  That’s what makes you stand out.

Forget About Keywords and SEO

You’ve probably heard me say fairly often that I am the top SEO expert in the Carolinas, yet I tell each of my clients that 80-90% of all modern SEO comes from delivering great content.  That may sound a little confusing at first, but it means that things like keywords, meta descriptions and backlinks are nowhere near as important as they were in the past.

Instead, Google is going to look at your content and search for the “people factors”, which are things like how many visitors you have each day, how many pages they visit, which links they click on and how long your visitors manage to stick around.  So as long as you get your keyword in the title and once or twice within the blog itself, then you are literally a SEO rock star in 2015 if the content is getting attention from people.

And since your job is to impress people, your blogs should also be packed with people-friendly things like bullet points, topic-related photos, video elements and other things to make your content just a little bit more interesting.

The reason why is that most of your visitors are looking for something very specific in their searches, and they’re only going to dedicate an average of 3-5 seconds per website to determine if they’ve found some good info or not.  So when they see that a page is nicely formatted with lots of visual elements, they are much more likely to keep reading.  That’s all you really need to know about modern SEO.

Focus on Relationships, Not Sales

One final point on writing great SEO content is to keep the focus away from sales the vast majority of the time.  That’s because when the search engines see a bunch of internal links that point to pages with very little content (like your contact us or sales pages), it gives the search provider an additional measurement on the quality of your content.  After all, if you insert the same link on every single blog post yet very few people seem to click it, then it’s telling Google that you’re not linking to important pages.

So only try to sell in your blogs when there is a clear reason for the consumer to buy…or at least take a closer look.

The same can be said about affiliate ads, but for a completely different reason.  Nothing frustrates your readers more than seeing a page packed with ads, and many people will hit that backspace button almost instantly since they associate lots of ads with bad content.  That means even if your writing is superb, you can still end up with fairly high bounce rates.

With that said, you will notice that I have one AdSense banner just below the categories to the right of this page.  It is likely showing you a re-targeting ad from another site that you’ve visited recently, and Google pays me just over two dollars per click to have it there.  Since this site receives between 5,000 and 10,000 visitors per month, it may seem smart to have it everywhere on my site…but that’s simply bad business no matter how you look at it.

Why?

Even if I had an awesome month and cleared $500 from that single ad, that pales in comparison to what I could gain with one big corporate client reaching out to me.  So I’m not going to risk offending anyone by trying to over-monetize a very minor part of my income, and I could probably do a lot better with a lead capture or a giveaway in place of where that ad sits now.  So be sure to make your content about building actual relationships and let your products sell themselves by the increased visibility.

Unveiling Google’s Latest Algorithm Change- The Phantom Update

Unveiling Google’s Latest Algorithm Change- The Phantom Update

Google Phamtom UpdateShortly after Google’s Mobilegeddon update last month that rewarded mobile friendly websites in smartphone searches, a small portion of domain owners began to report unexpected changes in their core Google rankings.  Some of them almost instantly experienced increased visibility site-wide while others witnessed the exact opposite.  Something had obviously changed behind the scenes- but what?

 

These speculations eventually became known as the “Google Phantom Update”.

And although actual proof of an update was virtually non-existent, one thing was for certain- it made the search optimization community extremely nervous.  Google remained completely silent on the matter and outright denied any changes; some would say too silent.  That has become standard operating procedure for the search engine giant, however, to prevent those who try to artificially manipulate SEO from gaining unfair advantages.

At first, it was believe to be a stealth form of a Penguin or Panda update, but dozens of Google executives quickly dispelled the notion.  Neither Panda nor Penguin had changed…all of their search animals are still in the barn and behaving normally.

Gary Illyes of the Google Webmaster Trends Team finally broke the silence earlier this week at a marketing expo in Sydney.  He claimed that the core algorithm had been updated to better identify quality websites, although he would not specify what those changes actually were.  Since Google uses over 200 distinct signals to determine website rank, it is very difficult to pinpoint this type of “across the board” update when you’re on the outside looking in.

So what actually changed in the Google Phantom update?

That is still speculative at this time since it requires study of the websites hit hardest in the latest algorithm change.  For example, Paul Edmondson, the founder of HubPages, reported seeing a 22% decrease in search traffic literally overnight.  Popular tutorial sites like WikiHow, Answers.com and eHow also saw dramatic changes in their natural traffic patterns, making search experts believe that the latest algorithm update was designed to discredit informational websites.

Rest assured though, this is certainly not true…sort of.

Instead of focusing on a particular type of industry, the latest algorithm change is simply taking into consideration the content provided at the sub-domain level across a website.  It appears that the companies seeing the hardest hits are the ones with a wide range of content stemming from numerous sources, with many of the pages falling below what would be considered professional standards.

For example, HubPages has tens of thousands of contributors worldwide that discuss almost every imaginable topic.  And with any large organization that focuses on mass production of content, quality assurance often takes a backseat to quality.  Since HubPages obviously misinterpreted Google’s intentions when it harshly penalized their weaker content in other recent updates, it appears the search engine giant is now delivering site-wide penalties to make their requirements perfectly clear.  They do not appreciate spammy content- if you have it on your website, get rid of it quickly.

What can we learn from the Phantom Update?  That’s a good question…but also one that you should already know the answer to-

  • Clean up all of your site’s content
  • Either replace or delete under-performing pages
  • Give your visitors a great user experience
  • Focus on providing quality information
  • Do not be over-promotional in your content
  • Avoid generic content at all costs

If any of this seems to sound familiar, it’s because Google has been saying it for over two decades now.  Only this time around, it appears that they’re no longer playing- either clean up all the bad content or risk having the good stuff penalized too.

And just to be perfectly clear, this latest algorithm change was essentially announced by Matt Cutts over a year ago when he talked about low-quality content in general.  While the above video mainly focuses on guest blogging, he also stipulates numerous times that future penalties would relate to any form of spammy content.  He also mentions that those penalties would eventually have effects site-wide…which is exactly what we are now seeing begin to happen.

The intention here is pretty apparent.  If you have low quality content on your website that does not directly lead visitors to take action, then your entire domain is now subject to scrutiny.  It really is that simple, so I suggest that you take an extremely close look at your directories and make the appropriate changes as quickly as possible.

The Complete SEO Strategy Guide for Small Business

The Complete SEO Strategy Guide for Small Business

It’s no secret that search engine optimization has changed drastically over the years as Google continuously adapts to reward the most helpful websites with coveted first page rankings.  And for the average small business owner or entrepreneur that’s on the outside looking in, it can seem like executing the perfect SEO strategy is nearly impossib

What if I told you, however, that everything you need to know about search optimization is summarized in the very first sentence on this page?

Go ahead and look again if you don’t believe me- I’ll sit here and wait while you do it.

The websites that go out of their way to help their customers the most are the ones that SHOULD rank at the tops of the search engines.  That was the goal in 1991 and it’s still the goal today.  The only thing that’s really changed is that Google and Bing have become much better at detecting unsavory tactics that allow websites to artificially rank, but the goal still remains exactly the same.

So as we work through this guide together, I want you to remember one universal truth that can guarantee your excellent search placement for the next fifty years- the site with the best content should always win.

That means that as long as you’re making serious efforts to bolster your customer’s online experience, you will remain in favor with the search engines and continuously see improved results.  It really is that simple.

Since this is an official SEO Strategy Guide, however, then you’ll probably want a little more detail than that to work with.  So let’s get down to some key points of interest for your search optimization strategy.

 

 

Core Content is Everything in SEO

Old-school search optimization depended largely on stuffing keywords, cranking out tremendous amounts of content and getting any form of backlinks to your website.

The Internet back then was like the Wild West; everything was available for the taking if you didn’t mind being called an outlaw.  And that’s why quality was almost an afterthought over the past two decades, the search engines did not have a strong enough algorithm in place to properly identify what we now call spam.

I won’t lie to you- some of those tactics still perform well with the major search engines these days.  You can still take a few shortcuts building backlinks and almost any form of traffic is still considered a positive signal, even if it comes from spammy sources that have no interest at all with your brand.  These black hat methods are becoming harder and harder to execute properly though, and there’s one crucial thing you have to remember about being an outlaw-

Outlaws eventually end up dead or in jail.  So stop trying to be an SEO outlaw, even if think you’re the quickest draw in the West.

  • DO create informative content to educate your customers
  • DO update your FAQ and core information pages
  • DO commit to a weekly blog about your industry
  • DO share your blogs on social channels to increase engagement
  • Do focus on a quality over quantity approach
  • Do update or remove poorly written pages
  • Do post content that leads to additional actions (read more, call, opt-in, etc.)

So when it comes to content for your website, don’t even think about taking shortcuts in 2016 and beyond.  Everything you post should engage your audience and help them learn a little bit more about your brand.  That means you should be getting down to the nitty-gritty and sharing precise details about anything and everything your customers have questions about, and it should be written in a way that just makes sense.

Take Mobile Seriously

Let’s talk about backlink building as a search optimization method for a moment…and I’ll start with an obligatory, “Ladies and gentlemen, please make sure your seat backs and tray tables are in their full upright position.  We are about to experience some severe turbulence.”

Over the past few years, creating a solid backlink profile has become increasingly difficult.  Let’s just look at what Google tells you not to do-

  • DO NOT guest post on websites with questionable ethics
  • DO NOT leave random comments with your link in it
  • DO NOT buy backlinks under any circumstance
  • DO NOT swap backlinks with other websites
  • DO NOT associate yourself with any spammy site
  • DO NOT use the same anchor text across most of your links

That’s where we reach the turbulence part of this journey, because chances are pretty darn good that you’ve violated some or all of those guidelines over the past few years.  If that’s the case, then we strongly recommend that you disavow your less-than-reputable backlinks since your website is likely facing penalties because of it.

With that said, link building strategies have not changed much over the past year other than to avoid the ComLuv’s of the world that Google has clearly blacklisted.  In fact, you should probably forget about any form of guest blogging where you’re permitted to insert a backlink straight to your website, unless it’s in an author bio.  There are still tens of thousands of quality content sites to write for out there as well- just use a little more caution this time around.

Social media is still a powerful way to receive natural backlinks as well, and Google vastly prefers this approach since others are choosing to talk about you on their own sites.  Other solid opportunities for gaining backlinks are creating highly-sharable content like infographics or case studies, utilizing directories within your niche, press releases and blogging about authorities within your industry.

One more word on backlinks before we move on.  Remember that your profile does not need dozens of backlinks to every possible page in order to achieve solid overall rankings; this is the old-school formula for grey hat SEO and it is completely unnecessary.  The search engines would rather see a handful of natural high authority links to your domain over thousands of weaker ones, so make sure your focus remains on quality partnerships.

Build Better Backlnks

Let’s talk about backlink building as a search optimization method for a moment…and I’ll start with an obligatory, “Ladies and gentlemen, please make sure your seat backs and tray tables are in their full upright position.  We are about to experience some severe turbulence.”

Over the past few years, creating a solid backlink profile has become increasingly difficult.  Let’s just look at what Google tells you not to do-

  • DO NOT guest post on websites with questionable ethics
  • DO NOT leave random comments with your link in it
  • DO NOT buy backlinks under any circumstance
  • DO NOT swap backlinks with other websites
  • DO NOT associate yourself with any spammy site
  • DO NOT use the same anchor text across most of your links

That’s where we reach the turbulence part of this journey, because chances are pretty darn good that you’ve violated some or all of those guidelines over the past few years.  If that’s the case, then we strongly recommend that you disavow your less-than-reputable backlinks since your website is likely facing penalties because of it.

With that said, link building strategies have not changed much over the past year other than to avoid the ComLuv’s of the world that Google has clearly blacklisted.  In fact, you should probably forget about any form of guest blogging where you’re permitted to insert a backlink straight to your website, unless it’s in an author bio.  There are still tens of thousands of quality content sites to write for out there as well- just use a little more caution this time around.

Social media is still a powerful way to receive natural backlinks as well, and Google vastly prefers this approach since others are choosing to talk about you on their own sites.  Other solid opportunities for gaining backlinks are creating highly-sharable content like infographics or case studies, utilizing directories within your niche, press releases and blogging about authorities within your industry.

One more word on backlinks before we move on.  Remember that your profile does not need dozens of backlinks to every possible page in order to achieve solid overall rankings; this is the old-school formula for grey hat SEO and it is completely unnecessary.  The search engines would rather see a handful of natural high authority links to your domain over thousands of weaker ones, so make sure your focus remains on quality partnerships.

Local Search is Massive

Here’s a statistic worth remembering- almost 80% of all mobile searches in the United States directly lead to a purchase.  Since almost 73% of those purchases occur in local brick and mortar stores, local search optimization (AKA Google Maps) should definitely become one of the most important parts of your overall SEO strategy in 2017 and beyond.

How do you optimize for the local search engines?

  • Create/verify your listings with all the major search engines
  • Complete the certification process to show that it’s your business
  • Complete your profile 100% (photos, categories, descriptions, etc.)
  • List a local contact phone number in your profile
  • Repeat this process on major directories (Yellow Pages, Yelp, etc.)
  • Ask your best customers for honest reviews/ratings
  • Build backlinks from social and authority sites
  • Focus on your main website’s core engagement levels

Essentially, Google and Bing want to see you treat your local search profiles exactly like you would your own website, so remember that the little things really do matter in this instance.  Also, make sure that each of your local search profiles uses 100% unique content for the spiders to crawl, but all of the other information should be exactly the same.  In other words, do not list different addresses, phone numbers and other information that the search engines could see as a conflict, and avoid toll free numbers altogether since they signal that you’re probably not seeking local business clients.

Monetization & Lead Generation

Quick question- why are you worried about your website’s SEO in the first place?  And before you answer, let me point you right back to the very first sentence on this page once again.  Because the answer you’re looking for should not be, “So I can make lots of money.”

Honestly, Google could care less if you are making income through your website or not.

Their only worry is that your site’s content makes visitors happy, and it is a huge red flag for the search engine giant if they see just a few paragraphs of text and a dozen or more ads.  Without even looking at anything else, they know right off the bat what your real intentions are.

  • DO use appealing calls to action in contact forms
  • DO ask users to visit your social sites
  • DO monetize your pages in natural, logical ways
  • DO offer freebies and giveaways to generate leads
  • DO NOT lose focus on making great content the top priority

Now, that doesn’t mean that you shouldn’t use ad banners and email captures on your website; just don’t do it in a way that would make people question your motives.  Remember, this is not so much about the amount of advertising, but about how much actual content there is to balance it out.

So don’t be that guy who posts 12 flashing ad banners per page- not even John Chow does that anymore…and you’re no John Chow.  That is, unless you are actually John Chow and you just happen to be reading my blog.  If that’s the case, then I guess this last section doesn’t fully apply to you.

But for everyone that’s not named John Chow, then you may want to reconsider limiting your ad-space and focusing on your actual visitors instead.

Back-End Optimizations

Even though you probably have a web developer that handles the heavy lifting when it comes to the back-end of your website, there are several minor issues that could cause you to lose appeal to the search engines.

I won’t dwell here though, just scan through this list of miscellaneous items that could be harming your search ranking-

  • Slow loading times/not enough bandwidth
  • Poor navigational structures
  • Missing pages that do not properly redirect
  • Broken inbound and outbound backlinks
  • Images not properly labeled
  • Missing H1 (main title) tags
  • Lack of meta keywords & descriptions
  • Plugin conflicts that affect functionality
  • Suspicious redirects (possibly by hackers)

So if you see any of these issues, contact your system administrator and tell him that he stinks at his job.  Then call me to fix the issues and we can make fun of that other guy together!

Keyword Research

You may have heard some of the experts mention that keywords are officially dead, and to some degree they are absolutely correct.

You should no longer be focused on things like keyword density or packing in as many combinations of key-phrases as you can in any given page.  This is no longer a valid tactic since the search engines have made it abundantly clear that they are more focused on your visitor’s engagement levels.

At the same time, keywords certainly do still matter, so let’s go straight to our bullet points-

  • DO mention on at least one primary keyword on each page
  • DO use keyword software to find popular phrases with low competition
  • DO hyperlink your targeted keyword to other parts of your website
  • DO hyperlink your targeted keyword to authority sites within your niche
  • DO include your targeted keyword in the title, meta title, and description
  • DO NOT repeat keywords just for ranking purposes
  • DO NOT ever use a keyword unless it fits naturally within the text
  • DO NOT forget that quality and engagement are the most important factors

To prove that, let’s do a little experiment and talk about our famous SEO Keyword Spatula, which is something that I just completely made up for testing purposes.  It does sound like a pretty cool product name though and since I bolded it, the search spiders will likely see it as being important.  Notice that we’re not actually keyword stuffing though, since the phrase is only being used twice total.

If you take peek in AdWords, the phrase “SEO keyword spatula” has zero natural competition (as expected) but it is also somewhat related to almost 600,000 similar monthly searches containing both “SEO” and “keyword” within the phrase.  And if our little experiment here works, then I should have the #1 ranking not only for the worthless phrase I just made up, but also have the opportunity for getting noticed in dozens of similar search terms that people are actively searching for.

Does that make sense? It’s sort of a backdoor ninja approach to capturing the easy stuff and possibly getting noticed in the ultra-competitive niches as well.

You should be doing the exact same thing with all of those long-tail keywords within your niche that others are not actively targeting.  And the long-term benefits of consistently searching for and using new long-tail keyphrases within your website copy can pay serious cumulative rewards.

Video Marketing is Huge

Many people are on the fence about video marketing since Google cannot actively see the content contained within your embedded multimedia players.  Hopefully by now you’re not going to make me refer you back to the very first sentence again though; modern SEO is not about what Google sees.

It is about how your visitors react to the core content on your domain.  And if a video captures their attention while they’re visiting you, then Google doesn’t have to understand what they’re watching.  It helps you anyway.

  • DO use videos to explain core products and services
  • DO share videos on social sites
  • DO share other videos on your site that resonate with viewers
  • DO keep the majority of your videos under two minutes
  • DO focus on lighting and sound quality
  • DO NOT hesitate to shoot simple, first person videos with a smartphone

Here is another incredibly important piece of the puzzle for video though– the most influential video hosting website on the planet is owned by Google.  So not only does video marketing get the benefit of its very own search stream for consumers, but Google also prioritizes YouTube videos within both the natural and the video types of searches as well.  So you literally get three streams of exposure by posting one video on YouTube and embedding it into your website…and your customers will love you for it.

What does a homeless young Korean man in a singing competition have to do with SEO and video marketing?  It’s almost impossible not to be moved by his amazing journey…and that is engagement at its very finest.  However, if your videos happen to answer the specific questions that your website’s visitors are contemplating, then it is an extremely powerful sales technique as well.

So while video marketing is not a core SEO factor all by itself, the engagement that it creates certainly matters.

Boosting On-Page Metrics

Throughout this guide so far, we’ve talked about the term “engagement” in almost every single section.  It is certainly one of those buzzwords that are tossed around frequently by experts, but it hardly ever seems to get properly defined either.  So let’s define it now by search engine standards.

Customer engagement refers to any positive action that is taken by a user on a website.

Any when I say “any positive action”, that’s exactly what I mean.  Think about this for a moment- the average smartphone user visits a website and qualifies it in the mind in a mere three seconds.  So if you manage to tick over to that four second mark, it’s a positive.

Not a good one, mind you, but still a plus in your favor nonetheless.

And your entire job as a website owner is to create more and more of those positive experiences so the search engines know that people are finding good stuff there.  This can include any combination of the following-

  • Visiting multiple pages
  • Clicking on a backlink
  • Filling out a contact form
  • Leaving a comment
  • Sharing on social media
  • Watching a video
  • Downloading a file/app
  • Users revisiting to your website
  • Opting in for email alerts
  • Giving likes, +1’s or other nods

If you look in your Google Analytics account, the search giant has been tracking these types of metrics for years now, so it only makes sense that you should keep up with these key metrics as well.  Every chance you get to create additional engagement helps your website overall, so know that your on-page metrics are as important as ever in the eyes of the search engines.

If you’re wondering how to boost your on-page statistics, just try to make each page as pleasant of an experience as possible for your visitors.  Here are just a few techniques to do that-

  • DO focus on using only top notch writers
  • DO keep your navigation simple
  • DO add lots of visual elements to your website
  • DO incorporate video, charts, and infographs
  • DO use bullet points and subtitles to break up text
  • DO use bold and italics to make key points stand out
  • DO link internally so users have easy access to more content

Focusing on the Consumer

If you haven’t realized it by now, search engine optimization is all about the consumer.  The more you go out of your way to provide great information and make your visitors happy, the more Yahoo, Google and Bing will reward you with a boost in natural rankings.  And even though some of the things I’ve shared so far may seem super technical and difficult to implement, I’ll tell you one more time to read the first sentence of this article- that’s close to 85% of today’s SEO right there.

As long as you’re putting forth a genuine effort to become more helpful online than all of your competition, then you will eventually outrank them…even if it’s purely by dumb luck.

So let’s recap real fast with the highlights-

  1. Write great content.
  2. Optimize for mobile users.
  3. Focus on quality backlinks.
  4. Use local to your advantage.
  5. Don’t be that guy with too many ads.
  6. Make sure your website loads smoothly.
  7. Continue to focus on keywords.
  8. Post a few videos on your site.
  9. Use smart page layouts to increase engagement.
  10. Always focus on pleasing your consumers.

That’s not so hard, is it?

If you have any questions about modern search optimization or want to point out a tip or two that I missed, please feel free to reach out through my contact form or leave a comment below.  I’m here to help.

How Do I Write Better Page Copy for My Website?

How Do I Write Better Page Copy for My Website?

Writing Better CopyWhen you write out text and descriptions on your website, are you sure that what you’re typing is the message that you want to deliver to customers?

For example, my wife is a beautiful Southern gal who speaks like she was raised in the country…mainly because she was in fact raised in the country.  Whenever we are getting ready to go somewhere together, she will glance at me and say, “I’m in the car.”

But I’ll just stare at her and reply, “No dear, you’re in my office.  The car is outside in the driveway.”

Every time, without fail, she will give me this “deer in the headlights” type of stare like I’m the craziest person on Earth.  Because to her, the message was perfectly clear- she was going out to the car to wait for me.  But that’s nowhere close to what she said.

Believe it or not, people tend to do these sorts of things all the time when writing copy for their websites.  They say one thing and the public thinks that it means something entirely different.

Learn to Speak Directly to Your Readers

Writing for your Audience

 

 

 

 

So if you really want to learn how to write sizzling page copy that makes your readers jump out of their seats and race into your store, it is essential for you to talk to them in a way that is easily understandable.

For example, how often do you make purchases from a website where the copywriting is so overly technical; you have no idea what it even means?  Probably almost never.  But authorities like the Harvard Business Review find that thousands of businesses write product descriptions that way anyway, simply because they do not know any better.  That’s why it is so important for you to know your ideal customers though; it is impossible to communicate with them if you don’t know who they are in the first place.

Here’s a neat little trick you can use the next time you go to publish new content on the web.  Head over to Readability Score.com and paste your document in the provided text box.  Then look at the grade levels on the right side of the screen- your goal is to come out somewhere in the 8th to 12th grade levels.  Anything over a 15 is probably too overly technical, while grades below a 7 mean that it is fairly simplistic.

So far, this blog ranks out at an 8.4, which usually means smooth, comfortable reading for everyone.

Less is Often More in Writing

Less is More in WritingOne of my biggest personal struggles in writing is that I tend to get long-winded in a hurry and my articles often top out at 1,500 words or better.  When you’re writing page copy though, short and concise is almost always the way to go.  The reason is that USA Today found that 40-60% of your websites visitors are on a smartphone and they simply will not bother dealing with huge chunks of text.

So here is what I personally do.  Whenever I write something for a client, I will get a rough outline of the main speaking points and then type everything I want to say in one sitting.  Then, I’ll get up and grab a glass of water or walk around outside for a few minutes, just to let that text I had just written sort of drift out of my mind.

Once I’m re-focused, I’ll sit back down and edit the document line by line, and I will read each sentence as slowly as possible to see how it sounds in my head.  In most cases, I will end up re-writing about 25% of what I typed the first time, just to make it more concise and easier for my readers to understand.

And as a professional writer, let me just say I realize that this is probably the very last thing you want to do.  Heck, I don’t want to do it either.  But when it comes to getting a clear message across to potential customers, it is definitely worth the extra few minutes you’ll spend on a quick edit.

Read and Write Every Chance You Get

Read and Write Every DayNow, you may have glanced at that last sub-heading and thought to yourself, “That’s a pretty crummy tip- Keith is telling me to read and write?”

Yes I am.  Because you would be amazed how much quicker the right words will come to you if you’re taking the time to write something every single day.  And honestly, it doesn’t matter what that something is- it can be an email to a friend, dirty jokes on a napkin or even a full-blown movie script.  The magic comes from the actual repetition itself.

On the flip side of that advice, you absolutely must spend more time reading quality material.  Grab John Grisham’s latest novel, start reading the newspaper again or read almost anything that you enjoy that’s written by professionals.  And whenever you come across a sentence or a paragraph that really makes you smile, then be sure to force yourself to stop and see why it worked so well.  This is how almost 30% of the world’s non-English speakers learn our language…they start with sub-titles on television and progress from there.

I’ll leave you with this parting thought- writing is a skill that is definitely worth investing in, and it will open more doorways for you than any other single skill on the planet.  So practice your writing and give your customers better page copy whenever you can…and it will definitely pay dividends over time.

That’s all for now- I’m in the car.

What Type of Web Content Drives in New Customers?

What Type of Web Content Drives in New Customers?

great web contentIf I had to pick one question that business owners ask me about the most, it would easily be, “What kind of content should I have on my website to get more visitors?”  And I will quickly tell them that they’re asking the wrong question- because traffic is only half the formula of a successful website.  The real goal is to convince those visitors to become real-life customers that support your brand.

Now, there’s one great thing about having lots of relevant content on your website; it attracts people and the search engine spiders exactly the same way.  So the more you share with the world about your business, the faster your website will rank naturally.  That means an increase in traffic AND since you have lots of great content, those potential customers are more likely to reach out to you as well.  So it’s really a two for one benefit.

Excellent Core Content

web content spartanburgTo gain new visitors more frequently, strengthening the core content of your website is absolutely vital.  Because think about it; you have no idea why someone happens to visit your website.  Most companies offer dozens of products and services, so the inbound traffic could have an interest in any of them…but only if you provide solid initial answers to their questions first.

If you fail to do that, however, then the consumer is going to be off to the next business in the search results without thinking twice about you.  That’s why you need to have AT LEAST-

  • One core web page for each of your main categories
  • One core sub-page for each of your products/services
  • One page answering the most common questions within your industry
  • An About Us page that tells the company’s history
  • A contact us page with all your location information
  • A testimonial page to show what happy customers have to say
  • A “specials” page with your current discounts and specials
  • A warranty page if that’s applicable to your business

Once you start doing the math, that’s easily 30-60 core pages that your website absolutely has to have in order to capture attention.  And each of these pages needs visual elements (photos, charts, infographics, etc.) and solid formatting (sub-headings, bullet points, backlinks, etc.) as well.  Your main pages should also offer video tutorials to assist your customers if you really want to make them pop.

An Informative Blog

Likewise, bloggingWriting a blog is an awesome way to keep your visitors engaged, educate them about your industry and talk about things that are happening around town.  There’s an equally important reason to have a daily-weekly blog as well though; the search engines absolutely love to see new content getting indexed.  In fact, the more new information you post, the closer the search engines keep an eye on you…which helps you gain additional visibility at a lightning-fast pace.

In fact, if you do a quick search for a list of the current Fortune 500 companies and then start checking their sites for blogs, you may be surprised to find out that every single one of them use blogging to engage their customers on a daily basis.  Some of them even have 3-5 blogs for different client-types, plus their marketing team writes for online publications like Forbes and the Wall Street Journal for even more exposure.

So even though you probably don’t want to bother with blogging, know that it’s the fastest way to put your brand on the www map.  Not even paid advertising can consistently deliver the results that simple tips and other types of articles can provide.

Smart Social Optimization

writing for social mediaSince almost every single one of your customers now carries a smartphone in their pockets, optimizing your local presence is no longer optional.  Because here’s what happens-

A consumer does a Google search for “patio furniture” and they start browsing through the local search results to compare features and prices.  That brings them to your Google+ or Bing Local page where they’ll see your logo and contact information, the link to your website, customer reviews and any blog posts that you’ve shared through that channel.  This is assuming, of course, that you spent the same amount of time optimizing your social pages as you did your website.  Most businesses don’t.

The sweet thing about sites like Google+ is that you can optimize them with photos and videos of your products, and then embed links straight to your website.  So it definitely pays to spend an extra few hours per month keeping your profiles in tip-top shape, and this needs to happen on EVERY social channel that your business is registered on.

Great Video Tutorials

writing video scriptsOne final type of web content to consider is producing short video segments to give consumers a completely different type of visual experience on your website.  You can add videos to all of your main category pages to give a quick overview of your products and services, plus create a video testimonial series with locals who really appreciate your business.  And since people can’t help but click on video links when they see them, this will quickly become one of the most popular features on your website.

Additionally, smart videos can also be shared on your social media pages for even greater exposure, plus they get indexed by the search engines within their own category as well.  So if someone searches for “How to file for bankruptcy” in the video search results and your local law firm has a short video on it, Google is going to prioritize your video above the national brands.  Since this also boosts your website’s results and your local search presence, it’s a win/win/win strategy for almost any type of business.