Web Synergy’s “Lunch with Friends” Campaign

Web Synergy’s “Lunch with Friends” Campaign

Lunch with Friends CampaignDo you ever get the feeling that if you could only talk to some of your ideal customers and show them that you’re the real deal; that it could really change things in a dramatic way?

I was thinking about that today when I realized that I have more clients in Los Angeles, Detroit, or Chicago lately than I do in Spartanburg County.  Sadly, my local networking has really been lacking in recent years because I stay so busy with larger national clients.  At the same time though, I started Web Synergy years ago because I wanted to impact local businesses right here in Greenville, Spartanburg, and Asheville…so it’s time for some serious changes.

I decided to start a new “Lunch with Friends” campaign for Spartanburg County and the surrounding cities, and it basically works like this-

  • Visit my online calendar and choose a date to sit down for lunch together
  • When we meet I’ll answer each and every one of your online marketing questions
  • I’ll help you create an action plan to optimize your website and fix any issues
  • We will also look at the fastest way for you to start gaining new customers online
  • I’ll waive 100% of my consulting fees as well…just pick up the check

What am I looking to gain from this?

As I said, I would prefer to have all of my clients locally within the next few years.  I would rather help you out today for free and make a new local contact to network with, or possibly even gain your business.  But either way, you’ll receive my expertise and we both walk away big winners.

So if you’ve been wondering how to significantly boost your online presence, this is the perfect time to learn about search optimization and online marketing from the top authority in the southeast.  I’m looking forward to meeting you soon!

Creating a Powerful Content Marketing Plan in 2017

Creating a Powerful Content Marketing Plan in 2017

One of the biggest misconceptions when it comes to search optimization is that it takes mass amounts of content in order for a website to rank favorably.  To this very day, I still see businesses taking the quantity over quality approach…even though...

Does Online Marketing Work for Restaurants?

Does Online Marketing Work for Restaurants?

I had an interesting conversation with a local restaurant owner in Costco the other day as he tried to push his enormous cart of mozzarella, spices and tomato base towards the checkout counter.  As a former Italian restaurant owner myself, I knew his story without...

Newest Google Panda Update 4.2 Changes Rules on SEO

Newest Google Panda Update 4.2 Changes Rules on SEO

There’s some good news and some bad news revolving the launch of Google Panda’s 4.2 update that occurred last weekend, and I’m afraid the latter is really going to make some of my readers angry.  So let’s get that out of the way first. The latest Google Panda update...

Five Tell-Tale Signs of a Neglected Website

Five Tell-Tale Signs of a Neglected Website

If you’re like most business owners in the digital age, then you probably measure you’re website’s effectiveness by the number of customers that it delivers to your doorstep.  The more daily foot traffic that mentions seeing you online, the more time you invest on...

Learn to Write Amazing SEO Content

Learn to Write Amazing SEO Content

When it comes to writing SEO content for the search engines, Google and the other search providers have spoken loud and clear on the subject for over a decade now.  Forget about the keywords.  Stop aiming for certain word counts.  Just deliver high-quality content and...

Does Web Design Factor into Search Engine Rankings?

Does Web Design Factor into Search Engine Rankings?

Let’s pretend for a moment that I am your ideal customer. And when I say ideal, I’m not talking about someone that wants to speak to your sales staff or register for a product demonstration.  I mean that I’m THE customer; the one whale of a client you’ve been hoping...

The Death of Keywords in 2018

The Death of Keywords in 2018

I need to ask you an important question here- and be honest.  How much do you really focus on keywords these days?

Well, I’m going to let you in on a little secret, and you have to promise not to tell anyone about this.  Not even those self-proclaimed SEO gurus that fill our LinkedIn feeds with daily content…especially not them.  Because I’m about to ruin the scam of the century for an entire industry that’s filled with snake-oil salesmen, con artists and self-promoting idiots.

Are you ready for it?  Keywords are officially dead in 2017.

And just so we’re clear here, I’m not saying that there’s no such thing as keywords anymore.  Keywords are just some words placed together with other words…so obviously they still exist.  But they’re just not important.

Take this website, for example…and this very blog.  We all know that to properly optimize a page under SEO standards, we have to get the keyword in the title, in the very first sentence and again in the first subtitle.  Yet I haven’t used any of my site’s primary keywords.  And look down the page- there are no subtitles either.

But guess what?  You’re still reading this…and visitor engagement has surpassed silly things like meta-descriptions and keywords a long time ago.  Google has said so like a billion times.

Heck, “engagement” is probably Matt Cutt’s middle name by now…and he doesn’t even work for the search engine giant anymore.

Now, you may be pondering, “But what does it all mean?  How can the Earth survive without things like keyword density and anchor text?”  Before we get to that, I think it’s important for all of us to remain calm.  Go pop a Valium if necessary, because this feeling of utter hopelessness will pass by the end of this article.  I promise.

And just ask my kids- I may exaggerate all the time, but I never lie.  A promise is something worth keeping.

The truth is that keywords have actually been dead for quite some time now and in most cases, they’re completely unnecessary.    After all, the search engines have a very clear picture of what your website is actually about and one more blog post won’t tip the scales in your favor.

Now, you may come from the school of thought where you’d say something like, “Well, keywords definitely aren’t hurting my website, so why should I stop focusing on them?”

That’s a great question.

But unfortunately, you’ve been so obsessed with keyword stuffing for so darn long that you’ve completely forgotten what a keyword or a key-phrase is in the first place.  It’s just a series of words people- every single word on this page is a keyword.

Well, okay…maybe not all the “the, and, our, but, it” and words like that…but the rest are certainly keywords.  And if they are located next to other words on the page, then you have a bunch of key-phrases forming as well.

Before I make this too confusing, maybe I better give a practical example.  I’ll use my website once again.

For those of you that follow me, you know that I’m a copywriter that knows a thing or two about online marketing and search optimization.  And I live in Spartanburg, South Carolina, so naturally by most important key-phrase would be something like, “Spartanburg Copywriter” or “Copy writer in Spartanburg,” right?

Wrong.  Those are horrible keywords.  And I can prove it.

When I tell people around town what I do for a living, about 1/3rd of them assume a “copywriter” is a person who issues patents.  Or someone who creates laws.  They have absolutely no idea what I do for a living unless they actually have ties to the marketing field.  And that means when they look for someone like me, they almost never type those phrases, even though Google AdWords says that they’re my best bet.

So let me ask you a question- what would my main keyword be then if it’s not “copywriter”?

Well, it could be anything that people type into the search engines these days to find someone like me…and that’s a pretty darn long list.  I see everything from content creator to digital analyst to brand manager on job boards, while your average Joe searches for a blog writer or social media professional.  Some even use “wordsmith”, even though that’s technically not a word.

Do you see the problem here?  I can’t just pluck a few nifty keywords out of thin air and properly reach all of my potential clients.  In fact, I probably couldn’t reach all of them with a thousand targeted key phrases.

That’s why keywords are officially dead in 2017… they died long before you ever took your first lesson in SEO.

Besides, what good does it really do anyway to target the same keywords over and over again?  Google is dead-set on normalizing the search results so you can’t appear in multiple spots for the same phrase.  Either your website doesn’t have quality content and it will never rank for your terms, or it is already ranking well and you’re being repetitive anyway.

Either way, it’s wasted money if you follow conventional SEO logic.

Again, that brings us right back to finding a true definition of a keyword.  But the dictionary won’t help, because the only opinions that truly matter here are your actual customers.  After all, they control everything when it comes to the success of your brand.

Are you with me so far on this?  I promise- a big revelation is just seconds away.

If your main goal is to connect with more customers (and let’s face it; that’s the only reason you do any of this crap), then your main focus is not going to be on a single key-phrase.  Or even your top fifty.  Instead, you’re going to throw the SEO book straight out the window and casually use every possible combination of industry-related jargon you can think of.

And that, my friends, means that there are no such things as keywords anymore.  It’s almost like the Matrix- everything is a keyword, and you don’t even have to take the blue pill.

The morale to this lesson here is to completely forget about keywords except when it comes to your back-end meta stuff, because that’s the only place where it still slightly matters.  But to connect to actual people and to convince them to trust your brand, you’d better be talking in their language…and normal humans don’t say the same phrase six times in a two minute period.

That’s just weird.

So your content marketing goal in 2017 is to simply focus on what matters to your potential customers and to deliver your messaging in plain-Jane English that they can relate with…and then do the exact opposite of keyword targeting.  Instead, try to use every possible variation of what your customers might type across your next 10-20 blog posts.

Guess what?  There’s a term for that as well- it’s called great writing.  And that’s been the #1 ranking factor of the search engines since the early 1990’s.  The best overall content always wins.

So moving forward, forget about those silly keywords and just focus on putting a smile on a potential customer’s face.  As long as you’re doing that, Google will see your value.  That’s all that really matters anyway.

Creating a Powerful Content Marketing Plan in 2017

Creating a Powerful Content Marketing Plan in 2017

One of the biggest misconceptions when it comes to search optimization is that it takes mass amounts of content in order for a website to rank favorably.  To this very day, I still see businesses taking the quantity over quality approach…even though they’re getting poor results and very little customer engagement.  So maybe your content marketing plan for 2017 should be a little bit different.

As I’ve said at least a hundred times a month to my clients, “Content is King.”  It always was and it always will be…it is the #1 ranking factor on any website for a reason.  Because when people perform a Google search, they’re looking for very specific answers; either your content answers their questions or it doesn’t.

And when your content fails, then the user is off to find a different website that can help them.  You’d better believe that the search engines notice as well, and that’s why customer engagement is the #2 ranking factor.  Google ultimately doesn’t decide which website’s content is the best- you and I do through our actions when searching.

Why Does Quality Content Always Win?

Perfect ApplesLet’s say you go to a farmer’s market and one particular stand is selling apples for three dollars each.  These aren’t just any apples, mind you; they are beautiful, flawless pieces of fruit that are fit to be served at a royal engagement.  Their sweet nectar and crispness are like nothing you’ve ever tasted before, and they’re easily the best apples you’ve ever eaten in your life.

Naturally, there are dozens of people crowded around that vendor’s fruit stand because he has the best fruit at the whole market.

As you approach to make your purchase though, you notice a young boy standing in an alleyway with a huge basket.  He’s holding a sign that says, “Special! 25 Apples for a Dollar!” and you have to admit, they look pretty darn tasty from afar.  But once you approach the boy, you see that many of the apples are rotten and darkened with age, plus there are several worms and other insects crawling through the mass of apples.

Focusing on Content that Really Matters

what really mattersSo as a website owner, would you rather have one piece of golden fruit that everyone seems to want?  Or do you want a large variety of unappealing fruits that can be found almost anywhere?

Well, let me let you in on a little secret…Google wants those perfect apples.

Each time you post new content to your website, the search engines study it for hundreds of specific metrics.  Everything from word complexity to formatting to customer engagement is studied under a microscope to find the perfect blend, and there is absolutely no way to “cheat the process” in 2017.  Either your blog posts are interesting to people or they’re not…there’s really not a middle ground.

The Basis of a Winning Content Marketing Plan

writing a content planSo when we start to create a content plan for your website in 2017, the LAST THING that I want you to focus on is the number of articles you’re going to post.  Instead, you need to focus your energy on finding out what your website’s visitors really want to learn about when they search for a brand like you.  Those are the things you should be writing about…both in your blogs and on your core website pages…because that’s what will ultimately turn visitors into customers.

Take this website for example- look at the main navigation up top.  If you click on any of my main links, I give you a quick snapshot of the services I offer and how they can help you.  But you’ll also notice that every single page has a link to “learn more” or “find additional information”, because I never want someone to not be able to find a specific answer.

Most of my blog posts are further extensions of the services that I offer to my clients, but I’m not posting this to try to sell you anything.  Instead, I’m showing you that I really do know what I’m talking about and that I don’t mind helping you out some, for free.  And in a nutshell, that’s how you build trust on the internet.  You show that you’re an expert and a helpful person, and then your phone starts ringing from new clients.

Cleaning Up Core Content

cleaning up contentWhat does that mean for your website?

For starters, your homepage needs to touch on every product/service your company offers…or at least mention the broad category.  Because if folks can’t figure out whether or not you’re qualified to handle something for them within their first few seconds of visiting, then it’s already game over.  So nail down that homepage with great quality content…even if it’s just a few sentences per section.

Next, I want you to have your webmaster take a look at your website and see where the vast majority of your visitors leave.  Try to identify the worst performing 5-10 pages in Google Analytics, and make these a top priority for revamping in 2017.  But before you can do that, you need to figure out what was wrong with those pages to begin with…why did the customers leave?

Here are a few things to look at-

  • No direct answers to the customer’s most common questions
  • Vague product and/or service descriptions
  • Poor formatting on the page…it’s all one big mess
  • Too much content…it just seems to go on forever
  • Too many ads on the page (huge turnoff)
  • Far too many hyperlinks and other distractions
  • A lack of relevant photographs and video

If you can’t identify the problems of your worst pages by using the list above, then here’s a very easy test to figure out the issue.  You know that jerk friend that you hang out with sometimes that you don’t really like but associate with anyway?  Call up him/her and ask them why people don’t like that page.  They’ll be happy to tell you all the problems they see.

Or you can call me, I’ll be happy to tell you as well.  In fact, that may be easier and a lot less embarrassing.

Anyway, you want to proceed through your entire website and beef up the content where you’re currently doing poorly…that’s priority #1.  Don’t even think about a paid ad campaign or more blogs until your core site is set up to convert.

When to Start Blogging

blog writingBlogs are a great tool because they allow you to rank for your site’s relevant keywords, plus they allow readers to see a little more about what your company stands for.  So when you make a content plan for blog posts, you want the focus to be solely on your customers…what will they actually want to read?

And before we go any further, let me give you some ideas-

  • How-to tips, guides, and walkthroughs
  • RELEVANT company news and events
  • A deeper analysis of what you do for clients
  • Case studies showing your successes
  • Local charities, community events, etc.
  • OCCASIONAL information on sales and promotions

Notice that I went all caps with two words there- relevant and occasional.  It’s nice to post a blog about winning an award, opening a new store or doing something nice for the community, but people will be quick to stop listening if all you do is brag about yourself.  The same goes for sales promotions- they only belong on your blog when it’s truly newsworthy.

After all, if you’re spamming some type of sale every single day…then there’s no reason to pay attention.  That means everything always on sale and the urgency to buy is 100% gone.

Learn to Write Authority Articles

writing authority articlesAs I’m typing this sentence, I’m quickly approaching the 1,300 word mark.  And so far, everything here has been actionable information that applies directly to your website, which is exactly how a great blog is supposed to be written.  It’s what you’d call an authority article, and it will likely rank on the first page of search for various terms.

Why?

If you perform a Google search for “creating a content plan”, most of the examples out there are things like, “Five Tips for Creating a Great Content Plan” or “Write Better Content in 2017.”  But the problem is, they all give the exact same generic advice-

  • Deliver great content
  • Post consistently
  • Use images and video
  • Share on social media
  • Create email alerts

And once you get into the “meat” of the content on those sites, there’s really nothing of value that the bullet points didn’t summarize.  That’s a common article that anyone could write whether they have knowledge on the subject or not…and stuff like that rarely ranks well for long.  Because as soon as someone posts an updated version and gets a few hundred page views, their article becomes more popular than yours and Google promotes it.

So if you’re going to talk about something on your blog, then you need to go all-in and give your readers in-depth advice that applies directly to their specific situation.  A good example would be a blog I posted in November about online marketing for restaurants.  It’s about 1,000 words total and it’s the only time I ever mention the word “restaurant” on my entire site, yet it ranks #1 for every variation of the key-phrase “Restaurant Marketing Spartanburg.”

So just off an hour of writing, I gained awesome visibility for a complete industry within my market…and I’ve done the same thing for dentists, car dealers and many other segments.  There’s no reason why you can’t do the exact same thing with the right strategy.

Drafting your Actual Content Marketing Plan for 2017

content marketing checklistLet’s recap real fast.

Your first goal in 2017 is to update all of your website’s main content on any pages that aren’t converting well.  Your new layout will give brief answers on the main pages and in-depth analysis on each sub-page.

Next, you’re going to start writing blogs that address specific things that your ideal customers are wondering about.  These posts should be industry specific whenever possible and laser-focused on who you’re trying to target.  And figuring out the number of articles you need for each topic is easy- you keep writing super-high quality content until you take the #1 slot for your area.

Also, your most important key-phrases should have much longer articles that go really in-depth about the subject matter.  Just Google these phrases before starting to see what’s already ranking well on Google- your article has to be better than those already out there.  If you’re not willing to put in that level of effort, then don’t write it in the first place…focus on something else that’s easier to rank for instead.

Finally, you are going to mix in a few blog articles that show your company culture.  For example, I occasionally write about NFL football, family vacations and/or community events, because these are the things that matter to me.  And by opening up and showing who I am as a professional, my clients get a much better sense of who I am as a person.

Parting Words of Wisdom

One Perfect AppleThe only other piece of advice I can give at this point is exactly what I started with- always focus on superior quality writing that actually helps your customers.  You’d be far better off writing one awesome blog post per week over writing 10 so-so pieces, so try to remember the analogy I gave about the apple vendor.  You only want to serve content that’s fit for a king, yet written well enough for the masses to easily digest.

If you need any additional help drafting a content plan for 2017 or you need the services of a nifty creative writer, please do not hesitate to reach out to me through the contact form or by giving me a call.  I’m always happy to give free consultations and help you find the best path forward BEFORE you’re actually on my client list.

 

 

A Very Merry Christmas to All

A Very Merry Christmas to All

As a child, I can remember feeling sick with anticipation and excitement on Christmas Eve waiting for the morning to arrive; those were easily the longest nights of my life.  Just the thought of Santa somehow appearing in our South Florida home with a sleigh full of presents was more than my small mind could bear…especially since homes in tropical areas don’t have chimneys.  I never could figure that one out.

As an adult, Christmas has a completely different meaning to me.  After all, it is the day we celebrate the birth of our Lord and Savior Jesus Christ, and for that we have countless reasons to give thanks.  I believe that I am a sinner saved by grace and I have no problem sharing that with the world; even if it is no longer “politically correct” to express my appreciation of God in a public place.  Because let’s face it…this is definitely not the world that was described in the Bible thousands of years ago.

Then again, don’t think that I’m bitter because the birth of our Lord has been transformed into a month-long eCommerce bonanza.  As long as non-believers get into the giving spirit and treat their fellow man just a hair better during the winter holidays, then I can’t help but think that the world is a better place for it regardless.  That’s what Christmas is really about anyway…the act of giving cheerfully…and the Biblical implications can’t be lost there no matter how hard you try.

That’s one of your last marketing lessons of the year- do not be afraid to show the world your religious beliefs during this important holiday season.  It is never in poor taste to say, “Merry Christmas” with a smile and a warm handshake, because you’re relaying exactly what the angels cried out from Heaven in Luke chapter two verse 14- “Glory to God in the highest; have peace on Earth and good will towards men.”  And for those of us who attribute our success to our religious beliefs, it’s the very least we can do to express our religious convictions.

So I’ll say once again, Merry Christmas my friends; and I look forward to working with you again in 2016.  In the meantime, I hope that you have some amazing time off with your family and make lots of cherished memories that will inspire future generations.

Web Synergy’s “Lunch with Friends” Campaign

Does Online Marketing Work for Restaurants?

I had an interesting conversation with a local restaurant owner in Costco the other day as he tried to push his enormous cart of mozzarella, spices and tomato base towards the checkout counter.  As a former Italian restaurant owner myself, I knew his story without even having to ask- his vendor undoubtedly messed up and good old Costco is always a solid last-minute bail out for our kinds of businesses.  I could instantly feel his pain since I was in the exact same position myself dozens of times.

After sharing war stories for a few minutes about incompetent delivery drivers and the perfect blend of cheeses for pizza, the owner asked me if I knew anyone that would be interested in buying his restaurant.  He explained that while the business was still profitable, it seemed like his customer base had continually shrunk over the past five years even though he’s remained highly competitive on his pricing and delivered a great product.

Then I told him what every restaurant owner needs to hear- online marketing is essential for every restaurant in the Spartanburg area, regardless of how big or small they are.
Why?  Think about this for a moment.  How do you order a pizza these days?

For my family, we hop on our smartphones, look at the current specials and then submit our order online…and that’s how over 70% of America does it these days.  That means if you’re still handing out flyers, placing newspaper ads and using other forms of traditional marketing these days, only 3 in 10 people are even noticing you.

For example, my family loves Sidestreet Pizza over in Tryon.  Besides the long wait times, I honestly couldn’t say a single negative thing about it.  The service is great.  The food is great.  I love the atmosphere.  Yet, I haven’t eaten at Sidestreet in at least 4 years.  But I’ve ordered from Dominos, Papa Johns and The Pepperoni Express in Inman dozens of times since then, all because they have a solid online presence and I can see their specials quickly.
Are franchises like Pizza Hut better than Sidestreet?  I don’t think we even need to dignify that with an answer.  But the big chains are making a huge effort to cater to today’s consumer and that simply makes them more relevant.  People will literally settle for food from an inferior brand simply because that’s what they see in the search engines.

And as I explained this to this restaurant owner in Costco the other week, he sort of hung his head in defeat since he didn’t know anything about internet marketing.  Even if I built him a great website, he said, there was no way possible that he would be able to keep up with updates and things that would make him stand out.

He also mentioned that cost was a major issue…and I realized that he wasn’t just trying to sell his pizza restaurant; he was on the verge of going out of business completely.  That’s the only reason why I’m not sharing his name or his location (yet).  Stay tuned for updates though, because I am actively working on his search optimization as we speak.

Now, I could completely relate to his situation.  When that bad ice storm hit Spartanburg back in 2003 and my restaurant was without water/power for over a month, I had no idea how to get my customers back fast enough for it to really make a difference.  I was underwater in debt and the idea of a website would have been laughable for me just like it was for this person.  But then again, I didn’t know back then what I know now…and you can’t ignore that 70% of all consumers perform a Google search before heading towards a local restaurant.

Since I definitely don’t want any other local restaurant owners to feel this way, here’s a quick cheat sheet of simple things you can do to drastically increase your online presence on a tight budget-

  • Build a Facebook and a Google Local business page, and start a campaign for people to like your page. My favorite for restaurants is giving customers a $3 off coupon or a free side item for following you on social media…and you’d be amazed how quickly it will be shared and deliver traffic to your doorstep.
  • Take the time to register on at least a dozen directory sites like the Yellow Pages, Zomato (formerly Urban Spoon), TripAdvisor, etc. Create complete profiles there and offer a special unique to each website, and be sure to add some photos of your mouthwatering food.
  • Ask your best customers to leave reviews for you on those directory sites in-house for an instant $1 off their check total per person (per review). If you’re doing this regularly, then you can simply raise your menu prices by $1 and all the reviews are free.
  • Build a restaurant website using one of the free online tools or contact me to create an affordable website for you. Then add the essentials- great photos, a full menu, daily specials, directions via Google Maps, a food blog, etc.
  • Use the same tactic to get customers to opt into your email marketing campaigns; just give them a great one-time special to share their email addresses.
  • Once you’ve completed the social sites, directory sites and your own personal website, start sharing fun facts about Spartanburg, cool photos, daily specials and other information people wouldn’t mind reading.
  • Likewise, every time you post a blog or a new special, share it straight to your social sites for people to see it. Then send out a weekly email recapping what you’re doing for customers.

Now, you may be thinking that most of those things are far outside your comfort zone, which is exactly what the restaurant owner inside Costco told me as well.  But then I asked him- how many times a night do you have to tell your younger employees to get away from their smartphones?  Fifty?  A hundred?  Every one of them is a social media genius- they just don’t realize that their talent for wasting time online can actually become a massive resource from a business standpoint.

And honestly, I do not recommend the free website builders like Weebly since they are hard to customize and rank effectively.  But if you have to choose between doing nothing and launching a basic website…go the free route every single time.  While it certainly can’t hurt, the help it could deliver is enormous.

So if you can’t afford to hire me right now, then put your youth to work knocking out the above list and improving your online presence.  You will be absolutely amazed at how quickly it makes a difference…I’ve seen restaurants go from on the verge of closing to being on track for $50k+ months in a matter of weeks.  It just takes a substantiated effort of communicating with your customers and giving them reasons to pay attention to you online.

If you have any questions about how to market your restaurant online or you need a little more guidance on making your location profitable; then feel free to contact me through my online form to set up a consultation.  Since restaurant management will always be in my blood and I love having the chance to make a difference here in Spartanburg, the initial consultation will only cost you lunch.  Hopefully you know somewhere good to eat.  =)